PT studio leader Luke Carlson talks personal training-centric club culture, constant team learning, customer intimacy, and why great PTs shouldn’t be ‘promoted’ to PT managers, with Network’s Oliver Kitchingman.

PT studio leader Luke Carlson talks personal training-centric club culture, constant team learning, customer intimacy, and why great PTs shouldn’t be ‘promoted’ to PT managers, with Network’s Oliver Kitchingman.